Refund policy

RadioPro offers a 30 day no quibble return policy under the Distance Selling Regulations Act. If you change your mind after receiving your order you can return the items, UNUSED and in their original condition and packaging, and we will issue a full refund, less any original cost of carriage. If the items show any signs of wear or use, a partial refund will be given. Customer must pay the return costs, these will not be refunded.

 

New radios carry a full manufacturer’s warranty. Warranty will be void for any items that have been subject to abuse or misuse. Genuinely faulty goods will be repaired, replaced or refunded at our discretion. We must be advised of any faulty goods as soon as possible upon the receipt of the item. It is the customer’s responsibility to pay for and ship the item back to us.

 

We try to deal with returns as quickly as possible but please ensure you CONTACT US before returning any item as this speeds the process up.